WARRANTY, SHIPPING & RETURNS POLICY 


Home Furniture, Bedding and Outdoor PTY LTD provides customers with product relevant warranties against defects and/or manufacturing faults under consumer law and in line with the Fair Trading Practises act:


Leather upholstery WARRANTY

Home Furniture, Bedding and Outdoor PTY LTD guarantees all 100% leather lounges against defects & manufacturing faults for a period of 10 (ten) years from the date of purchase, on foam, foundation and frame. Leather is covered by a 3 (three) year warranty against manufacturing faults. This warranty is applicable providing product has not been misused, used for commercial use (without prior advice) or neglected beyond reasonable expectations as expressed under the Competition and Consumer act 2010


Fabric upholstery WARRANTY

Home Furniture, Bedding and Outdoor PTY LTD guarantees all fabric lounges against defects/manufacturing faults for a period of 5 (five) years from the date of purchase on foam, foundation and frame. Fabric is covered by a 2(two) year warranty against manufacturing faults. This warranty is applicable providing product has not been misused, used for commercial use (without prior advice) or neglected beyond reasonable expectations as expressed under the Competition and Consumer act 2010. Customer’s please note: Pilling is a natural occurrence in fabric coverings. This can be easily fixed using a basic pilling shaver or machine.


Living range WARRANTY (including dining chairs)

Home Furniture, Bedding and Outdoor PTY LTD guarantees all Living ranges against structural defects/manufacturing faults for a period of 5 (five) years from the date of purchase. All hardware/fixtures are covered by a 2 (two) year warranty. All fabrics are covered by a 2 (two) year warranty against manufacturing faults. This warranty is applicable providing product has not been misused, used for commercial use (without prior advice) or neglected beyond reasonable expectations as expressed under the Competition and Consumer act 2010


Outdoor Furniture WARRANTY

Home Furniture, Bedding and Outdoor PTY LTD guarantees all Outdoor(Timber) ranges against defects/manufacturing faults for a period of 3 (three) years from the date of purchase. HOME PTY LTD guarantees all Outdoor (Concrete, Wicker or otherwise stated treated timbers) ranges against defects/manufacturing faults for a period of 5 (five) years from the date of purchase. This warranty is applicable providing product has not been misused, used for commercial use (without prior advice) or neglected beyond reasonable expectations as expressed under the Competition and Consumer act 2010. Timber outdoor furniture must be reasonably maintained using oil/and or any treatments advised by your salesperson and on product warranty cards.


Mattress WARRANTY

10 Year warranty provided by manufacturer. Warranty card enclosed.


Australian Made Lounge WARRANTY

10 year warranty provided by manufacturer. Warranty card enclosed.


Returns Policy

As we are a small, we often ship stock from Melbourne &Sydney, we therefore do not refund for “change of mind”. Please be aware thatsmall delays can happen due to the transport, however we endeavor to be as accurateas we possibly can when quoting times.  


Furniture sold "AS IS"

Home Furniture, Bedding and Outdoor PTY LTD often sells ex-display, damaged or clearance stock and will clearly display this before sale. These products are not exclusive of warranty, however may have warranty period reduced/altered. Please ask staff for details.


Thanksyou for shopping with Home Furniture, Bedding and Outdoor